When I try to link my Food Lion account it says that my card number is invalid. I have tried scanning it and manually typing the numbers. It is not a problem on Food Lions end because I used it at the store a few hours ago. Has anyone had this issue before? I just bought some things from Food Lion earlier and I didn't know about this account link until I got home and tried to redeem my purchase credits.
You'll need to call Food Lion's Customer Service number. Skip the automated help and go straight to a human. They will tell you your 12-digit MVP number. Mine had a hidden "9" at the end.
You'll need to call Food Lion's Customer Service at 800-210-9569. Skip the automated help desk and go straight to a human. After verifying your identity, they will tell you your 12-digit MVP number. Mine had a hidden "1" at the end. (My MVP card and website portal only show 11 digits.)
Does it lock if you try it multiple times?
If not it seems they could just enter their 11 digit card +1, and if fails do +2, etc.. Would only take max of 10 tries)
And maybe everyone is a 1 as the 12th digit. Otherwise, it likely is a check digit.
Yes, that might work. I don't think you'll be locked out. Add a digit to the end, starting with 1. That was the hidden digit for me.
Alternatively, I called customer service and it only took a few minutes to get the correct number.