Instacart Not Redeeming

[cpolumbo]

Im very new to this so forgive me but I made a purchase yesterday through Instacart and it was delivered this morning and I havent gotten the redemptions for the three qualifying items on my list. When I opened my ibotta account and linked my Instacart, it found the Instacart order I had done a few days prior and automatically added it which was a pleasant surprise and also why Im surprised that it didnt work this time. Does anyone have any experience with Instacart? Does it sometimes delay?

Thanks 🙂

[Rickibotta · Accepted solution]

@cpolumbo 

I am thinking it usually credits for redemptions around 24 hours after delivery, so I believe sometime tomorrow.

[cpolumbo]

Fingers crossed 🤞 

[D_nugget]

@cpolumbo my last instacart purchase did not credit automatically either. Worst case scenario, submit a support ticket. I did and got my CB but did not accumulate the offer counts I wld have liked.

[Rickibotta]

@cpolumbo 

Did you get your credit?  If not, open a ticket.

[ree121378]

had the same issue today and is going to result in me missing out on bonuses along with money from several items bought with earnings\