cancel
Showing results for 
Search instead for 
Did you mean: 

Is this app impossible for anyone else?

theonlynikki
Rewards Hunter

I've been using Ibotta for years.  When I first downloaded it, it was great!  I linked it to my loyalty cards and was racking up cash back like mad!  Then my cards stopped working.  The desktop app has NEVER worked.  And when I submit receipts for anything other than groceries I get nothing.  Even if they are "Approved purchases".  I just want to close my account and walk away but I have pending cash back that's under $20 so I can't.  And I can't even GET to $20 because the app won't let me redeem anything ever.  Is it just me?  Why did the quality of this app decline so much?

8 Replies

Re: Is this app impossible for anyone else?

FelskyNY
Deal Master

@theonlynikki  I did away with linking accounts and do everything through my app.  I find that if I scan the items in store and took clear pictures of the receipts, most of the items are found on the receipt, and then I just add what is missing. I actually find the app has been working better lately.  

Walmart of course is just scan the barcode at the bottom.  I'm sorry you are frustrated with the app. 

Re: Is this app impossible for anyone else?

SuperSavvy
Rewards Hunter

I unlinked my cards also because it wasn't picking up anything. 

Just take photos on the app. It will pick up things it shouldn't. 

0 Likes

Re: Is this app impossible for anyone else?

Edawn24
Rewards Guide

You can buy gift cards with your balance if it’s less than $20

Re: Is this app impossible for anyone else?

cjwoody
Super Saver

@theonlynikki  Supportive of unlinking as well.  Also, it’s not unusual to have to open tickets with the Care Team to request a review and receive credits manually.

0 Likes

Re: Is this app impossible for anyone else?

Rickibotta
Deal Master

@theonlynikki 

Do you use the chrome extension?

“2022 New Year's Resolution: It’s time for me to be doing what I have been doing and that time is every day .”
0 Likes

Re: Is this app impossible for anyone else?

Hazel
Core Shopper

@Edawn24 Didn't know that, good tip. Thanks

0 Likes

Re: Is this app impossible for anyone else?

kkwaller1
Rewards Hunter

Glad I saw your post. I thought it was just me. I haven't earned anything with linked accounts since November and I shop 2 stores in particular at least 3 days a week and use to always receive credit within 24hrs. I'm unlinking tonight!

0 Likes

Re: Is this app impossible for anyone else?

FelskyNY
Deal Master

@kkwaller1  Just remember, some stores HAVE TO BE LINKED.

0 Likes