Lost all my money

[Nikita311]

I updated my email address and lost all my money and everything in my account.  How do I get it back?

[Ibotta-Addict]

@LaraL  will be able to assist/advise you. 

[LaraL · Accepted solution]

Hi @Nikita311,

If you send me the email address associated with your Ibotta account I can take a look but the best way to get closer to a resolution is submitting a ticket with our Care team. 

[Nikita311]

Yes!  Thank you very much!!  All my money was returned to my account!  Thanks for the help!!