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My account got deactivated!

iiziosii
Rewards Hunter

So my account got deactivated. I don’t know what to do and I did nothing wrong. I just got my giftcard and boom 20 minutes later it says I have been deactivated. Can someone help me. Thanks 

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1 Reply

Re: My account got deactivated!

mmoore01
Deal Master

The Ibotta Community is made up of Ibotta users like you, so we have no way of fixing the problem you are having.

I would recommend opening up a Request.  If you can still get into the app, you can go to Account, then Help, then select Visit the Help Center.  From there, you can submit a Request from the top of the page.

If you can't get into the app, you can send an email to accountsupport@ibotta.com or support@ibotta.com.

It could take several days to get a response back from Ibotta Care.