Bought the Nature's Recipe (Grain Free) dog food (4lb) today, but when I try to scan it says that it doesn't match. I am confused. The description says "any variety", so I can't figure out why it won't match. Any help?
Sometimes they have offers missing in their data base, so you should be able to submit it for review/approval. If you don't already know how to accomplish that, start by scanning it as you would to verify it. When it says it does not match, repeat the scan. You should then see a screen that asks if the product should be eligible. Follow the prompts (including submitting a pic). Your request will be reviewed and the item added if it meets criteria.
If it meets criteria, ibotta will add it then notify you. After that you should be able to redeem the offer.