@Fabian1
Others may offer up suggestions on things to check, but this is a user forum that is not actively monitored by ibotta staff. So we users can't really do much to help you. You will need to open up a ticket with the care team.
Create a Help Desk ticket with the ibotta Care Team by visiting help.ibotta.com or by emailing accountsupport@ibotta.com
It may take 3 or 4 business days for them to get back to you.
Best of luck.
“2022 New Year's Resolution: It’s time for me to be doing what I have been doing and that time is every day .”
