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Old Navy via ibotta - Not showing in Old Navy order history?

Rewards Hunter

Although I've had ibotta for a while, I have only recently been trying to use it more regularly. I am a huge fan of Old Navy and a rewards member there. I just remembered to go through ibotta to place an Old Navy order online for the first time. My confusion is that now that order doesn't show up on the My Orders page on the Old Navy site/app. The Wallet/Track Points information has been updated, so I did get my Old Navy rewards... but my order information isn't there. The order confirmation was emailed to me, and I can view the order detials if I use the link within the email, but I it still doesn't show in my "My Orders" page at all. Is this an issue with the Old Navy site? Or will my orders via ibotta just not ever show up there?