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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

southlake
Saver

@FelskyNY, my DH and I both love the Purely Elizabeth granola! It's our favorite brand! But it's super expensive so I only buy it when it's on sale at Target AND I can deal stack with Ibotta. It was on sale last week (yesterday) at Target so I bought 3 bags. I also got the Stonyfield Yogurt Parfaits at $0.10 cents each at Whole Foods after the Ibotta rebate, so that was cool. I bought the limit of 5 at that price πŸ˜€

I did have to go back to Target today and I bought one more small item which completed my 10 item bonus and I got paid the $5 for my Weekend Whiteboard bonus. Phew. Now I just need the Purely Elizabeth credits..

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

What-Shot
Super Saver

If I were in your situation, @southlake, I'd follow the advice from @mmoore01. Try resubmitting your receipt and claim the missed offers (only the MISSED ones). But, before you do that, if you've not already done-so, get a screenshot of the offer(s) you intend to claim so you have a reference point. AND, get a screenshot of the page that shows your "verified offers" before you click the final send/submit. 

~ibotta.like.you.mean.it~
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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

southlake
Saver

Thanks @mmoore01. I may try that. Even though Ibotta marked my ticket as "solved," my last reply stating the offer was and still is available at Target reopened it again. Hoping someone else takes a look at it. If not, I may try resubmitting as you suggested. What's funny is they still scan as "Offer Matched!" here at my house!

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

What-Shot
Super Saver

@southlake: If you have a successful outcome after "resubmitting" your receipt (per normal), then you should (if you don't already know this) go to your ticket to mark it "solved" or reply to it by saying "resolved." 

~ibotta.like.you.mean.it~
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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

southlake
Saver

Just got another reply from Ibotta - they added the $3 to my account just now. Finally!

Ticket solved. Thanks everyone for the replies. Much appreciated.

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

FelskyNY
Deal Master

@southlake  Now you can enjoy your granola!

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

skonjerla
Shopper

Try creating the support ticket and follow up 

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

FelskyNY
Deal Master

@southlake  I just noticed that Simply Elizabeth Granola is on Aisle (the new rebate text app I mentioned recently).  you might want to look into it, if you can stack w/ Ibotta. 

https://textaisle.com/

$1/bag, limit 3

 

 

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Re: Please Help - Ibotta shorting me credit on purchased items + bonus

southlake
Saver

Thanks for this! Just signed up with Aisle!

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