Rebate issues

[ninac7]

Is anyone else not getting their rebates after putting in an online order through the Ibotta app? I have not been getting my rebate offers despite redeeming them online through the Ibotta app. Let me know if anyone else is having this issue. 

[Marethundsabre]

I generally get my earnings credited to my account. However, a few items and bonuses have been missed on occasion. I just open a help ticket when that happens. I include photos of the receipt if available, items missed and barcode of items. I also include missing bonuses and amount for bonuses missed. Most of the time, I am credited within 48 hours. I hope you get your missing credits soon.

[JudeJ]

Hi there. I'm really sorry to hear that you are having issues with your online orders not crediting correctly. Please reach out to our Care Team by visiting help.ibotta.com or emailing accountsupport@ibotta.com. They will be able to do some investigating to see what may be causing your reoccurring issues. Thanks! 

[erin1645]

Yes! I made purchases yesterday through Bloomingdales.com and Sephora.com. Neither one came through. Is there a way to get these credited after the fact?