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Reversals

Jillzie0906
Rewards Hunter

Has anyone had a lot of credit reversals recently? I in one day had over 40 and there was no reason for it. At this point I’m owed 67$ and it’s been weeks I’ve been trying to fix this. They keep crediting my account and nothing is happening. Still a zero balance. Although in one email I got recently the headline said -67$. Which I found amusing.

2 Replies

Re: Reversals

LaraL
Rewards Whiz

Hi @Jillzie0906,

Yeah there are a lot of reversals on your account. I just reached out internally to see if we can identify what the cause is.

Re: Reversals

LaraL
Rewards Whiz

@Jillzie0906 ok so it looks like there were some issues with reversals but we credited you for the difference. We did the math on all the different entries and reversals on your account and $0.00 is the correct current balance, so you should be all set there. I would disregard the notifications about any other reversals, if you see any more.

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