Have you already tried these things:
If none of those helps, then we need to loop in our Amazing @LaraL.
I just took a look and it looks like they're reviewing your account right now. I would give it a day or two to cashout after they unlock it. You don't have to but it might help avoid this happening again.
I cant im on ios i got a email saying my account was unlocked and i could withdraw my earnings tho this was at 9:30am i went to try same error message then got a email at 9:43 saying due to updates to there security measure my account is locked for s few more days it dont make no sense i just wanna send the money to my mom to help get food for my younger brother at the hospital
Is there anyway you can check mine two I had The same problem and created a ticket about it and sent a picture of my team like they asked and within the hour my account was locked and so we’re my family members account two
@Jorettha1 looks like a decision was made on your account. Only thing you can do at this point is submit a ticket and see if they will overturn it.
Thank so much for replying they deactivated my account but I summited another ticket tell them what happened hopefully I can Get my account back and I can Start saving again
Hi anyway you can check mine….it’s doing the same thing not letting me withdraw thanks