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Uber eats gift card

Rewards Hunter

OK so I purchased a gc with my earnings from uber eats yesterday and tried to use it on an order both on the app and the website...both tell me the gc is invalid. I entered the code manually I also tried putting spaces too. Is there a trick to this I don't know? Never had a problem with a gc before but they were from different places. I already created a ticket just figured maybe someone knew the trick