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Walmart receipt won’t scan

Lmwanhala
Rewards Hunter

My receipt to Walmart won’t scan. Says “something went wrong”

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11 Replies

Re: Walmart receipt won’t scan

Joannedw73
Shopper

That happened to me this morning also .

I tried several times with the same message. I finally waited 30 minutes and tried again and it worked!!

Re: Walmart receipt won’t scan

Icequeen813
Rewards Whiz

@Lmwanhala  Reboot phone & try again.Same for me this am

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Re: Walmart receipt won’t scan

NJgirl
Deal Sharer

Same thing happened to me today. I was flipping out since I had a substantial order.   I thought it was the receipt since it was a bit hard to read. The ink was very light. I waited about 30 minutes and the receipt went through.  PHEW!!

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Re: Walmart receipt won’t scan

Lmwanhala
Rewards Hunter

Tried that 2 times. Still no luck. 

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Re: Walmart receipt won’t scan

What-Shot
Super Saver

From my experience, most of my glitch-issues are resolved on my android by doing a Clear Cache.

Cheering for quick resolution! @Lmwanhala 

~ibotta.like.you.mean.it~
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Re: Walmart receipt won’t scan

Icequeen813
Rewards Whiz

@Lmwanhala  Reboot phone, plug in phone & try submit again

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Re: Walmart receipt won’t scan

san0
Deal Sharer

@LaraL

 

Hi Lara 

Help!!!!

This problem is reoccurring. It happened to me last week when others were having the same issue.  The suggested fixes worked then but did all of them and still does not work. Says barcode incorrect and does not take TC #.

Hope ibotta/Walmart is not making a push to eliminate receipt submissions for linked accounts.

Your recommendations would be appreciated. Thank you.

 

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Re: Walmart receipt won’t scan

LaraL
Community Manager Community Manager
Community Manager

There's not much that I can personally do. Did you already submit a ticket about the issue?

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Re: Walmart receipt won’t scan

Icequeen813
Rewards Whiz

@san0  Unless it’s absolutely necessary for you, I would unlink your  account. In the past many of us in the Community had problems with Target linked accounts so once unlinked.  no more problems