I am trying to redeem a Walmart receipt. The barcode will not scan. When I enter the TC number a message says it is not recognized. I have tried several times with the same outcome. Can anybody help me?
It might just be a glitch; there is a new app update available.
If the update doesn’t help the best solution I can think of is submitting a ticket with iBotta customer service.
Hope that helps!
Check your keying the correct TC#. Once or twice I had a receipt not key right after purchase I think because there was a delay of the transaction routing through the WM system.
Maybe try again today since the system would have had a chance to roll over the previous days business.
I had the same issue not too long ago. When I was about ready to throw in the towel after multiple attempts to manually enter the TC# on the last try it was accepted. I have 2 possible resolutions for you.