Withdraw my money

[Shawnaf23]

I have tried multiple times to withdraw my money and cant do it can anybody help or check this for me?

[mmoore01]

If this is the first time you have withdrawn your earnings, your account could be locked.  This is a security issue.

Your best bet is to open a request with Ibotta Care.  In the App, go to Account, then to Help.

@LaraL is the only Ibotta employee that might be able to check for you.  The rest of us are users like you.

[LaraL]

@Shawnaf23 submitting a ticket is the way to go, as @mmoore01 mentioned. It can take 3-5 business to hear back from what I can tell, your account is likely to be unlocked.

[Shawnaf23]

I have filled a request for help with this problem. Thank for the help I was not sure why it was locked or If it was. Thought I might have done something but i see a lot of people have the same problem 

[LaraL]

We don't have a customer service phone number, all support is provided through tickets.