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Phone screen size issues

Phone screen size issues

I have an older Iphone SE, with camera issues I was planning on typing in my receipt number, but do to my screen size the number keypad blocks the submit button and the screen will not scroll to allow me access.

4 Comments
ScottyS
Former Ibotta Employee
Status changed to: Investigating

Hi there! 

Thanks for letting us know. What receipt number are you trying to type? Is it the TC code from Walmart or a code from a different retailer? 

Also, can you provide some more detail about the camera issues you are having that make you enter the code in manually?

Thanks in advance!

h_a
Deal Sharer

A receipt from Walmart

ScottyS
Former Ibotta Employee

Thank you! And what specific camera issues were you having?

h_a
Deal Sharer

The camera will not focus and any writing is not readable. I have tried everything, including contacting Apple support to try and resolve the issue.