I shopped at Food Lion, then I came to Ibotta to scan my receipt. I found out you have to link your MVP Card and get offers that way, not scan receipts! So now I'm out my money for the items I bought! Why can't you scan receipts???? 🤷🏼♀️
Did you add the offers to your account before you shopped?
After you link, you will need to make sure you do so before shopping.
If there are things in your account that are ibotta offers, you can return them and repurchase after linking your acount
Regarding why you have to link, nobody here will really know the answer to that for sure, but it likely has to do with the contract ibotta has with each retailer. There are possibly requirements ibotta has regarding receipt layouts that maybe retailers don't meet. Or perhaps retailers have a choice and simply don't choose to participate in offering receipt submission.
If you have your card linked and your offers clipped then you still might get credit. It usually takes ibotta 24+ hours to process food lion receipts. Of course i would also send in a ticket explaining your situation.
I'm here for the similar. I don't have a Food Lion MVP card because I am at family for the holiday.
Unless I misinterpreted the original post, the answers below the answers below do not help. The answers assume there is an MVP card.
How Can I turn in products and receipts without an MVP card? Not having that ability is a MAJOR FAIL on @Ibotta part
If it is like Kroger, you should have an alternate id, perhaps your cell phone number.
The loyalty account number is how ibotta links to many merchants.