Sorry you are having a problem.
The only thing I have heard about in the past had to do with the inactivity fee. If you don't use Ibotta for 6 months or more, $3.99 could be removed each month. I suspect that is NOT what is happening here.
It is possible that you have a number of items still pending, but $56.25 is a very large pending amount.
The Ibotta Community is made up of users like you, so we don't have any way to fix this issue. I can only recommend contacting Ibotta Care through the Ibotta app or by email at support@ibotta.com.
Good luck.
