@Lnklnk92
Anytime a receipt gets rejected or long delay in getting the kicks similar to Ibotta I find you just have to put in the ticket.
In your ticket. Do it in the app just indicate what you bought, place, date, kicks expected and your info so they know which account to credit. Then in your ticket attach a copy of the receipt, pictures of the front and upc code of product, and screenshot of the submission showing the kicks expected (this helps). I would normally screenshot after you submit for these just in cases of rejection and in case the expected kick amounts change. This at least shows the date submitted and expected kicks at time of submission. (You can also screenshot right before you submit in case anything goes wrong in kick amounts and you need to dispute kick amount)
Thus far they have generally given the expected kicks within 1-2 days after the ticket without any further correspondence needed beside submission of the ticket and the response that it has been credited. Hope this helps.
