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Support ticket

Chu0101
Deal Sharer

Hello! I need help with my support ticket please, this is for my Blossom bonus. I was trying to finish it but I forgot to add 3 offers. I now have 77/80 but I can't finish it unless you help me with my support ticket submission. Thanks!

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4 Replies

Re: Support ticket

OBSHOP
Shopping Enthusiast

@Chu0101 

If you have already submitted a trouble ticket for items you have purchased and have not received credit, once the Care Team reviews you should receive credit toward your bonuses. To be on the safe side I would purchase 3 $5.00 Walmart gift cards and be done. 

Don't let what you don't have prevent you from enjoying what you do have.

Re: Support ticket

Chu0101
Deal Sharer

Yes, I did! But until now I still don't get a reply from them yet. I miss that $30 Blossom bonus...I feel like empty right now because from those shopping I made and spent money, time and effort and it goes to nothing with just 3 offer that forgot to add. I don't feel like using this app anymore. 

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Re: Support ticket

Melishananigans
Deal Sharer

Try to be humble try to be thankful

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Re: Support ticket

mmoore01
Deal Master

Be patient.  It can take 2-3 days to get a response from Ibotta Care.

If you included your receipt with your request, they should make it right.