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Can not withdraw!

wangwjun
Rewards Hunter

Hello Ibotta,

 

I can not withdraw my earning to Amazon gift card, receiving “ we are having trouble connecting there was a problem getting your information, please try again later. “ did anyone has this issue today? Thx!

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4 Replies

Re: Can not withdraw!

bunnieknit
Rewards Hunter

I'm having that problem right now! ☹️

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Re: Can not withdraw!

WMoy
Rewards Hunter

Have same issue on the app on my iPhone.  Shows I earned over $20 credit but I don’t see where to ‘cash in’ for gift card???

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Re: Can not withdraw!

OBSHOP
Deal Expert

@WMoy 

To redeem your earnings for gift cards follow these steps.

  • go to home screen 
  • Click on gift cards
  • When the next screen opens select retailer you want to purchase gift card/s from
  • WARNING make sure to select correct retailer gift cards are non refundable as stated in disclaimer. 

Screenshot_20210731-044325_Ibotta.jpg

  •  make sure your email address is correct some gift cards are emailed once purchased 
  • To review gift cards click on the account tab
  • then select the gift cards tab
  • WARNING once you press enter that gift card is yours. 
  • WARNING the gift card screen reacts slow methodically make selections and press purchase button once. You might get an error message.  STOP exit out.  review gift card as described. 
  • If you are not able to make purchase clear cache and try again. 
  • WARNING GIFT CARDS ARE NOT REFUNDABLE 

Screenshot_20210731-044440_Ibotta.jpg

Paying full price is optional
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