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How long does it take to show credit after an online purchase

Rewards Hunter

I'm new. Just ordered through Ibotta app using Hickory Farms. Placed order through the Ibotta link to them. Got confirmation email from Hickory Farms, but no email from Ibotta saying it will take up to 14 days they mention on their terms page. It makes me feel like Ibotta isn't aware that I even did anything through their app/link to hickory farms. Is this normal? Do I just need to wait 14 days then say something if no credit by then? But how do they know I used the link Ibotta provided if they didn't send an email stating anything about it?