cancel
Showing results for 
Search instead for 
Did you mean: 

Walgreens purchase not showing up?

lisana00
Shopper

Anyone know how to figure this out? I did an online purchase through Ibotta and do not see pending for this purchase.

1 Reply

Re: Walgreens purchase not showing up?

MelissaR
Skilled Saver

@lisana00  Can you elaborate?  Did you click through Ibotta to shop Walgreens.com?  If so, you only receive a % back on selected categories (Household, Grocery, Diet & Fitness are excluded) It usually takes 5-7 days for you to get a pending notification.  If you selected in-store offers as part of your online order, you do not receive credit for those items.  For example I add Cetaphil cleanser and moisturizer to my cart.  Those items will get 1% back, but not the individual offers if I choose delivery. 

However, if you choose In-Store pickup (and as long as your acct is set up to receive a paper receipt printed at the register, not digital), when you pick up the order, you can then upload that receipt to get credit for any Ibotta offers.