Sometimes an account can be locked for trying to take out earnings too quickly. This is a security issue.
@LaraL , maybe you can help @Gillelanda87 with her withdrawal question?
If your account is locked, you will have to open a request to get it unlocked. Go to Account, then Help. It could take a couple of days to get a response.
@Gillelanda87 looks like you only have $10.50 left in your account. If that's accurate, then you'll need to reach at least $20 in your balance before withdrawing.