New to Ibotta & lockout?

[Gillelanda87]

Hi I’m new to the app of Ibotta. Im not sure how this happened but the app let me withdraw $40 to my PayPal and then wouldn’t let me get the remaining $50. Any tips? 

[mmoore01]

Sometimes an account can be locked for trying to take out earnings too quickly.  This is a security issue.

@LaraL , maybe you can help @Gillelanda87 with her withdrawal question?

If your account is locked, you will have to open a request to get it unlocked.  Go to Account, then Help.  It could take a couple of days to get a response.

[LaraL]

@Gillelanda87 looks like you only have $10.50 left in your account. If that's accurate, then you'll need to reach at least $20 in your balance before withdrawing.