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account deactivated

16sammy16
Rewards Hunter

My account has been deactivated. The company has said I've used a counterfeit receipt and that is simply untrue. I've been a member for over 6 yrs. and have never had this problem before. Can someone please tell me how to go about resolving it? Thank you 

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2 Replies

Re: account deactivated

mmoore01
Deal Master

I would send an email to support@ibotta.com.  Be sure to include a copy of the receipt in question and try to get an explanation of why you were deactivated.  It could take several days to get a response.

Good luck.

Re: account deactivated

kevinwoo927
Rewards Hunter

Did you have any luck?  Been a member for a long time as well and my account was deactivate and ibotta doesn't seem to want to listen

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