so i opened another account cause couldn't sign in to old one an i put my husbands name on it now i cant rember the password to sign in and it locked me out . But now im on my other one so what i really need to do is combined the 2 accounts
Obviously the only possible solution you have is to submit a ticket, be honest, be detailed, and be patient.
And just don't do anything at all while you are waiting for support to fix things.
Remember it may take 3 to 4 business days for a response.