@Brianashawn: That is strange! I just did it myself. I assumed that if I would run a Clear Cache in the ibotta app it would resolve, but it didn't!
I rarely go to "my list," but as you stated. It does not appear there (even tho activate).
It also does not show in the Smiths gallery.
However, Smith's does appear as an eligible store under the offer itself.
I've never noticed anything like this before (but I doubt it would have grabbed my attention anyway). Very odd!
Let's call our Amazing @LaraL to the rescue!
@Dean: The screenshot @Brianashawn put up there shows that Smith's is eligible for the offer. But that offer does NOT display when we go to the Smith's gallery. There really is nothing else to "see" in a screenshot, but here it goes (cause you are probably correct that they'll ask for more screenshots):