cancel
Showing results for 
Search instead for 
Did you mean: 

Can't withdraw fund from my account

hle9999
Rewards Hunter

I can't withdraw fund from my account.  I have been tried so many times and I think my account is locked now.  Is there anyone can help me with this problem? Thanks

0 Likes
1 Reply

Re: Can't withdraw fund from my account

Marethundsabre
Skilled Saver

If you submit a help ticket to the Care Team they can unlock it for you.  However, you might be locked if you didn't wait at least 48 hours after accumulating enough to cash out. New members need to wait 48 hours after earning enough to cash out. Redeeming too early will lock the account. Keel in mind in can take a few days to hear back from the Care Team.