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Credited item not on receipt

Mocha747
Rewards Hunter

I'm being credited for item I didn't purchase. 99 brand hard seltzer. This is the 2nd time it shows up but it doesn't give me the credit for it at the end. Just don't know how to take it off

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2 Replies

Re: Credited item not on receipt

mmoore01
Deal Expert

Normally, you would simply select it during the Redeem process.  It will ask you if you want to remove it.

When this happened to me this weekend, I tried to remove it and the Ibotta app crashed.  So, when I restarted the app and scanned my receipt again, I left it on the list.  Ibotta removed it during review.

It was suggested that the offer could be removed from Your List.  Pull up Your List for the store you have a receipt from and select Edit in the top right corner.  If you click the minus sign with a circle around it, it will select it for deletion.  You can select others, if you need to.  When done, select Remove at the top of the screen.

Hope this helps.

Re: Credited item not on receipt

Mocha747
Rewards Hunter

Yes, I did the same. Thanks for the info though 😁

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