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Display Discrepancy

Saipan
Deal Ambassador

@LaraL 

My phone was totally offline from just before 10:00 AM until just after 11:00 AM. 

Landing page:

Screenshot_20210722-112843_Ibotta.jpg

After clicking on WWBB:

Screenshot_20210722-112912_Ibotta.jpg

Earn More Page:

Screenshot_20210722-113000_Ibotta.jpg

 

I am not worried about it, just providing feedback.

 

 

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6 Replies

Re: Display Discrepancy

Saipan
Deal Ambassador

From earlier this month. I believe this is the common qualm most expressed. Screenshots were taken at the same time. 

Landing screen

Screenshot_20210708-135050_Ibotta.jpg

  • Earn More

Screenshot_20210708-135109_Ibotta.jpg

 

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Re: Display Discrepancy

What-Shot
Super Saver

For me, CLEARING CACHE in the ibotta app always resolves the discrepancies described in this thread.

Cheering for your quick resolution! 

~ibotta.like.you.mean.it~
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Re: Display Discrepancy

Saipan
Deal Ambassador

@What-Shot

... or wait X hours until the app updates

 

 

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Re: Display Discrepancy

Rickibotta
Deal Master

@Saipan 

Or  log out and log in.  Always works for me.  I don't like deleting cache if I don't have to.   

FWIW, I still don't have my WWB showing up.   Not in a hurry; waiting to see when it shows up organically.

"about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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Re: Display Discrepancy

Saipan
Deal Ambassador

@Rickibotta 

Opposite of 4th Fireworks:

Landing page

Screenshot_20210722-144653_Ibotta.jpg

After clicking from landing page

Screenshot_20210722-144710_Ibotta.jpg

Earn More page

Screenshot_20210722-144800_Ibotta.jpg

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Re: Display Discrepancy

LaraL
Community Manager Community Manager
Community Manager

@Saipan we were actually just talking about this in another thread. Here's the response I heard from our engineering team about it.

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