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email verification not being sent

a_brady78
Rewards Hunter

I have tried for 3+ days now to have an email verification sent. App keeps telling me it was sent, but nothing is in my email or spam folder. cannot submit a ticket because my email isnt verified. its really quite frustrating. Can ayone help with this?

2 Replies

Re: email verification not being sent

skye_fan2
Rewards Hunter

I’m having the same issue currently, it’s been two days and I haven’t received any of the emails for verification. I’ve white listed it as instructed, sent support tickets, and even checked with my friends whom I’d done referrals for, and it seems to be just me having this issue. The support team last sent me an email update 18 hours ago, and I was hoping to withdraw my $40 ASAP but can’t until they fix it. So frustrating.

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Re: email verification not being sent

Rickibotta
Deal Master

@a_brady78 

Create a Help Desk ticket with the ibotta Care Team by visiting help.ibotta.com or by emailing accountsupport@ibotta.com

It may take 3 or 4 business days for them to get back to you.

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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