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Everything matches, not getting credit

andreartr
Rewards Hunter

Made a purchase at Sam’s yesterday. Barcode matches, offer details check out, but when I submit I get an email saying no matches found on my receipt. I saw this was an issue last month. Anyone else having trouble now?

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Re: Everything matches, not getting credit

mom2furkids
Deal Ambassador

@andreartr I have had this happen before. If you haven't already tried resubmitting the receipt, that is what I'd suggest before opening a ticket. The couple of times I had this issue, everything went through just fine on the second try. Hope it works for you too!

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