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Facebook link will not connect

Arpowel83
Rewards Hunter

I went to the setting to link up my Facebook account and hit connect but it pops up "linked failed" in red across the top, any suggestions? I want to add my family and friends to my team but I can't through Facebook. Is there another way you can add them? 

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3 Replies

Re: Facebook link will not connect

LaraL
Rewards Whiz

Hi @Arpowel83,

Unfortunately that is the only way to go about adding Teammates. If you're willing to submit a ticket I imagine our Care team might have a resolution or workaround for this. 

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Re: Facebook link will not connect

Arpowel83
Rewards Hunter

How do I go about submitting a ticket? 

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Re: Facebook link will not connect

LaraL
Rewards Whiz

In the app go to Account > Help > Submit a request