Free Turkey

[LaraL]

Were you provided a ticket number by chance?

[JujuWis]

No, it just said something like we’ll get back with you soon. 

[LaraL]

@JujuWis try logging in here and click "Submit a request".

[JujuWis]

@LaraL  I tried, but when I click submit a request, it takes me to log in. I do and then the submit request is gone. 

[LaraL]

@JujuWis I'll send you a message directly so that way we're not notifying all of these other people in thread.

[CS67]

Is it common for the process to take longer this is the 4th day for me. And this has been going on since 11/19

[LaraL]

@CS67 I have yet to see a single ticket that has gone beyond 48 hours. Try visiting this link from a browser while signed into Ibotta.

Does that look familiar? If not then I would submit your ticket through there.

[CS67]

@LaraL I have and they sent me the response about 48 I had to send receipt . Perdue chicken $1 rice a roni. 40 cents x 2, Idaho instant potatoes $1.88 and turkey $15 barcodes checked and eligible in store

 

[LaraL]

I won't be able to do anything with the receipt as I work on the marketing team, not Care. If you already submitted the receipt back then they should get back to you within 48 hours. If they haven't then let me know.

[CS67]

It has been 4 days as of today