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I am New, I can't Withdraw Earnings, Please Help Me

Soryr16
Rewards Hunter
‎12-19-2021 05:45 PM

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4 Replies

Re: I am New, I can't Withdraw Earnings, Please Help Me

Stretchbrock
Rewards Hunter
‎12-19-2021 06:32 PM

I’m new having same problem gotta wait a few days before getting money out. Hopefully it’ll be fixed soon

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Re: I am New, I can't Withdraw Earnings, Please Help Me

Mary22
Ibotta Employee
Ibotta Employee
‎12-20-2021 03:09 PM

Hi! If you're having trouble withdrawing still, please create a Help Desk ticket with our Care Team by visiting help.ibotta.com or by emailing accountsupport@ibotta.com and our Team would be happy to look into this for you. Thanks! 

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Re: I am New, I can't Withdraw Earnings, Please Help Me

Max21
Shopper
‎12-20-2021 03:37 PM

Soryr I'm Having the same issue with my account,  I put in a ticket a week ago and haven't got a response 😔

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Re: I am New, I can't Withdraw Earnings, Please Help Me

Mary22
Ibotta Employee
Ibotta Employee
‎12-20-2021 06:59 PM

Hi @Max21! Our Team strives to respond to tickets within 48 hours, but wait time can fluctuate with ticket volume (which does seem to high at this time). Please continue to be patient as our team works through the queue in the order the tickets were received. Thank you for your patience!

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