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Missing credits using ibotta app on my ipad.

Deal Sharer

Recently, I downloaded the ibotta app on my iPad.  (I dropped my phone and the screen is cracked and it’s harder to use.) 

In mid July, I shopped ibotta offers thru the app for Disney plus and Amazon. I still haven’t received any credit for these purchases. I did a ticket for Disney plus but haven’t done one for Amazon. Sometimes when I am shopping on Amazon using my iPad a message saying that I can’t view this or that because it is “not supported” on my iPad. I do those things on my phone.

So I’m wondering if all actions are supported when I shop thru the ibotta app on my ipad?  Or is that why I am missing credits and money from recent shopping trips?