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No store name on receipt

Lennylou
Shopper

I submitted a duplicate receipt from Food Giant. The registers were not printing and they finally managed to give me a receipt. It does have the date and time and the store number but not store name. Is there any hope of Ibotts honoring this receipt??

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3 Replies

Re: No store name on receipt

Rickibotta
Deal Master

Open a ticket and be honest about what happened.  They often come through in situations like this.

When this happens to me, I return everything and repurchase just to be safe.

You will need to open up a ticket.

Create a Help Desk ticket with the ibotta Care Team by visiting help.ibotta.com or by emailing accountsupport@ibotta.com

It may take 3 or 4 business days for them to get back to you.

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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Re: No store name on receipt

Lennylou
Shopper

Ibotta came through for me. Thanks

Re: No store name on receipt

Rickibotta
Deal Master

@Lennylou 

Glad it all worked out for you.

“about me: Suburbs of Indianapolis Indiana. BOILER UP!! Favorite stores: Kroger & Meijer"
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