I scanned a receipt today from Walmart. I bought Oikos Yogurt. The rebate was for $.50. The app found the offer and said I would get $.50 back. I submitted the receipt and everything went fine.
I checked my account and the numbers towards bonuses did not change. I went back to Activity and it said it found nothing on my receipt! What?
I checked to see if there was an Ibotta update and their was. I updated to version 6.105.0 137605. I tried again, got the same results.
I then decided to clear the cache and restart the phone. Again, when I submitted the receipt, the item was found and everything looked good, but Ibotta says nothing was found on my receipt.
@LaraL , I am hoping you can check on this issue. I am trying to get these offers in for the bonuses. I know I can get credit for the rebate through a Request, but probably not towards the bonuses,
By the way, I know of other Ibotta users that are having the same problem, so it's not just me.
I as had this problem today on a kroger receipt. Offer was $1 any receipt.. Also I had family members that just spent $300.00 at Walmart and didn't get anything on his...
I had the same issue a few minutes ago. Everything shows up when the receipt is scanned, but then a notification shows up on my account saying nothing qualifies. Several of the 8 offers expire later today and they will also qualify me for the $10 bonus. I will be following this thread…don’t want to lose out on almost $25!
Mine happened today with kroger but I didn't keep my receipt thinking everything was fine. Didn't bother me much because it was for any receipt so I can get it anytime. Just wanted everyone to make sure it not just Walmart that isn't working.