Not getting credit for Offers

[LaraL]

Hang tight folks, we're looking into this. Seems like it's impacting many people. We should be able to fix this on our end, but keep an eye on this thread for updates.

[Judijk]

I first scanned it around 11:00 and then again about an hour later.

[Icequeen813]

Walmart app would show earnings before leaving parking lot, scanned receipt in store, 2 x at home, doesn’t show pending earnings.Frustrating since this shopping trip completes Leaves Bonus 

[MelissaR]

@mmoore01  Thanks for posting!  I thought I was going crazy.  I tried 3 times to submit my receipt, getting $0/no matching offers.  I even tried typing in the barcode.  I guess I'll sit tight and wait for an update from @LaraL  !

[jessicar24273]

Thank you I have had the same thing happen to me and some of the ibotta customer service has been so rude to me.

[Janet1964]

@LaraL 

Just happened to me at Walmart also. I have 16 offers and three bonuses in the mix as well as throwing me over 3,000.

[Oakcrestrio]

This has been an issue for me since yesterday. Any Walmart I try to submit shows the correct rebates I should receive. When I submit the receipt, it shows I will be getting $270+ when I should be getting 5 for one receipt and 25 for another. Then it comes back with no matching offers. I have cleared my cache, force stopped me my app, updated my app and restarted my phone. Nothing has helped. 

[LaraL]

Sounds like we've identified the issue, we're working on a fix currently. I'll continue to post updates in this thread so keep an eye out.

[Ncmomof2]

• Thank you!

[ginger1]

I have the same issue as of a few minutes ago. Tried in the parking lot when I left the store, at home and typing in the bar code. Nothing. But it tells me $240 will be added to my account! I'll wait till this evening before submitting a ticket. This would complete the leaves bonus, so I hope I don't lose that. Only reason I went out today.