Not getting credit for Offers

[Tikiki]

@mmoore01 @LaraL 

Does this mean we should resubmit our receipts for WM? Or still hold off?

I was just able to get a Walgreen’s and a Kroger Affiliate receipt to work. I’m nervous about resubmitting my WM receipt because I already tried twice and don’t want to get locked out.

[LaraL]

That's exactly what I'm waiting to hear. Last thing I heard is some might go through, some might not, but to prevent any possible issues they're looking into pushing everything through.

I'll post an update regarding previous transactions once I know more.

[Be-Bop-A-Lula]

I just received credit for pending Publix trip today.  Hopefully, linked Walmart trip will come through also.

[muskyjess]

I’m having the same problem. I submitted the rebate twice, updated the app, and tells me I’m getting 20 offers then I get an email saying no offers found. I’ve put in two tickets so far and sent an email. Now I’m just waiting for a response.

[LaraL]

No need for multiple tickets, unless they address different things. We should have things fixed here soon.

[muskyjess]

I submitted the receipt at 11:13am, 12:03pm, and then again at 5::16pm after updating the app. Still the same problem.

[muskyjess]

Thank you

[Icequeen813]

@muskyjess  resubmit receipt through WM app it’s working now 

[Tikiki]

@Icequeen813 @LaraL 

Just tried. Not working for me! At least this time it shows pending, but still for $0…

 

 

[LaraL]

It's not completely resolved yet, I'll post an update once I have one, as mentioned before.