cancel
Showing results for 
Search instead for 
Did you mean: 

Notification Error

What-Shot
Super Saver

Anyone else receiving an error message when attempting to check your notifications option here in this community? 

It started several hours ago. I've rebooted my device multiple times. I've also attempted opening on different devices. 

It suggests contacting system admin (@LaraL), but I am hoping it will resolve itself. 

~ibotta.like.you.mean.it~
18 Replies

Re: Notification Error

Mikosmama
Skilled Saver

@What-Shot , I haven’t had an error with notifications in the community, but the app has been bugging out for me today constantly showing a notification when there are no new notifications. I keep checking because I am waiting on a pending receipt and some product submissions, but it keeps being nothing new. 

Re: Notification Error

mmoore01
Deal Expert

Yes, I got the notification error, too.  I just tried again and here is the message:

Screenshot_20210616-074055.png

Re: Notification Error

FelskyNY
Deal Master

@What-Shot  I don't normally check my notifications (I just have emails pop up when someone responds to a thread I'm active in) - but I did check for you and didn't have an issue.

Re: Notification Error

What-Shot
Super Saver

Yes, @mmoore01, that's the error message I am receiving.

~ibotta.like.you.mean.it~
0 Likes

Re: Notification Error

LaraL
Community Manager Community Manager
Community Manager

Ok looking into this, thanks for the heads up!

Re: Notification Error

mmoore01
Deal Expert

I turned email notification off (I was getting too many emails) and relied on the notification log to see what posts referenced my name.  I may have to turn emails back on.

Re: Notification Error

What-Shot
Super Saver

Email notifications would not work for me.  It's either notifications here, or none at all.

~ibotta.like.you.mean.it~
0 Likes

Re: Notification Error

LaraL
Community Manager Community Manager
Community Manager

You're not getting email notifications either?

EDIT: I submitted a ticket just now about this issue. I'll update the thread when I know more. Sorry folks.

0 Likes

Re: Notification Error

mmoore01
Deal Expert

Looks like my Notifications are working again.

@LaraL , thanks for your help.