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PayPal withdrawal

RCOTTERMAN
Rewards Hunter
‎12-16-2021 07:26 AM

I started using Ibotta several months ago. I'm trying to withdraw $75 to PayPal, but keep getting "something went wrong." I deleted the PayPal account,  verified my email and phone number, rebooted my phone, and uninstall/ reinstalled the app. Does anyone have any ideas? I've contacted customer service,  but never heard from them.

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1 Reply

Re: PayPal withdrawal

Mary22
Ibotta Employee
Ibotta Employee
‎12-19-2021 09:34 AM

Hi @RCOTTERMAN! Contacting our Care Team through the Help Center is the best thing to do in this situation. Our Care Team strives to respond to tickets within 48 hours, but wait time can fluctuate with ticket volume. Thank you for your continued patience! 

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