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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

Tanyasellers
Shopper

I keep having my tickets changed to solved but there is no response on the tickets and it is still not allowing me to withdraw 

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

owenstephanie49
Shopper

This app is a joke 1st want you to refer people and then whenever you refer to many people they lock your account good luck with all that I'll stick with something much easier like that fetch but thanks for trying to help

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

pipibella
Rewards Hunter

Hello, I was unable to withdraw my earnings through PayPal, I submitted a ticket but no one reply. could you please help me check that? 

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

LaraL
Rewards Whiz

@Tanyasellers your account has been unlocked, not sure as to why it was locked originally but you should be all set.

@owenstephanie49 you were locked for cashing out too soon after your first transaction. You'll want to wait at least 48 hours before attempting to cash out.

@pipibella looks like your account has been unlocked so you should be all set as well.

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

pipibella
Rewards Hunter

Thank you for your reply! but I tried to withdraw few second ago, I still cannot withdraw my earnings, is there any way to solve this issue? thank you!

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

LaraL
Rewards Whiz

@pipibella looking into it, I'll let you know once I hear back.

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

pipibella
Rewards Hunter

thank you!

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

LaraL
Rewards Whiz

@pipibella try it now, if you don't mind.

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

pipibella
Rewards Hunter

Thank you, i tried it again, but it still doesn't work.

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Re: Post Your Ibotta Account Issue(s) Here: Lockout, Withdrawal, etc.

LaraL
Rewards Whiz

Ok I see what's going on. So your account is unlocked now, however you do need to wait at least 48 hours after your first transaction before withdrawing, which should be sometime later today but to prevent it from possibly locking again, I highly recommend trying it tomorrow morning at the earliest.

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