@LaraL yes i got an email saying my tickets were merged. I attached a screenshot of the email. It's actually been only 3 days since I sent the first ticket. I just don't understand how they find the time to merge my tickets but can't unlock my account
@LaraL I bought some Prices cheese spread this morning at Walmart. I scanned the receipt while in the store. Right after I submitted it I noticed I bought the jalapeno zesty flavor by accident. I immediately went to customer service and explained. They said no problem we can just exchange one for the other, which I did. Now Ibotta has reversed the Price's cheese and the "any cheese" rebates. I needed both of these to complete my mwmm bonus. Last time I checked, the bonus hadn't been reversed but I am sure it will. If I could submit the exchange receipt I would but the reversed items aren't back in my gallery. How can I get this fixed? The Prices offer was for $1 and the any cheese offer was for $0.10. The mwmm bonus is for $5. Do I wait to see if the even exchange will reverse the reversal? Or do I send a ticket in? I'm sorry for the mistake but the 2 flavors of the cheese spread were all mixed up on the shelf (noticed when I got the replacement).
Ibotta is sending me a "something went wrong" message when I try to withdraw my earnings. I'm unsure what's going on but I have submitted a request and have heard nothing back so far.
Try to submit a ticket, good luck i waited 13 days and my account was deactivated. Others have been unlocked who were locked around the same time as me though! Your account is locked from withdraws.
did they let you withdraw your last earnings? I have $42 that I've been saving up and I've had no issues up until today randomly
Nope, everything is gone my whole account was permanently deactivated they said i made an account and abused the referral program but I referred a family member with the exact same name as me so its kind of an inconvenience right now lol.
Hi thanks for the reply. I put a ticket in 3 days ago. Just sitting here waiting. I understand things take time. But to be honest I'm impatient. Lol.