I'm unable to withdraw to may paypal account suddenly. I have successfully withdrawn funds many times in the past. I'm now getting a message that says they are unable to process my request and that it is being worked on and to open a ticket. I've opened two with no response as yet. I've been trying to make this request since Saturday. I've removed Paypal, shut down the app, shut down the phone, put paypal back on. Still same result. I've tried on my iPad, same result. I've deleted the Ibotta app altogether, same result. Please help!
I just saw this post to comment about my issue (just opened an issue up on the main page). I'm unable to withdraw to may paypal account suddenly. I have successfully withdrawn funds many times in the past. I'm now getting a message that says they are unable to process my request and that it is being worked on and to open a ticket. I've opened two with no response as yet. I've been trying to make this request since Saturday. I've removed Paypal, shut down the app, shut down the phone, put paypal back on. Still same result. I've tried on my iPad, same result. I've deleted the Ibotta app altogether, same result. Please help!
@MichelleLTMT looks like your account was unlocked earlier today.
Resolved! Instead of my account having an "issue", it was really that my account was locked. It's been unlocked and I have moved my funds.
Laura! Thank you so much! Yes, it was unlocked. Appreciate all you do!
Glad it was resolved!
i finally linked the PayPal but I still can't withdraw the money. Does it show if I was locked out? Yes I have filled out a ticket.
I can't withdrawl with either method bank PayPal or gift card. Any idea what's going on!?
@jasminedowling2 looks like your account is locked out, although I can't tell why. If you haven't already submitted a ticket to Care I would recommend doing that. They'll be able to get it unlocked for you.
@Leeann I sent you a message for more info.