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Re: Receipt Not Showing as Pending

Rickibotta
Deal Master

@Megz2290 

That screen is where you get after hitting ACCOUNT.  As I mention the next thing is to choose HELP..  You need to scroll down the screen below PAYMENY METHODS on the left hand side where you are at to see the HELP button.  Then the grey button and then the my support tickets.

From the app...

ACCOUNT

then HELP from left hand side

Then the Grey circle upper right

And MY SUPPORT TICKETS

“2022 New Year's Resolution: It’s time for me to be doing what I have been doing and that time is every day .”
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Re: Receipt Not Showing as Pending

Rickibotta
Deal Master

@Megz2290 

Were you able to get a ticket submitted successfully?

Remember it typically takes 3  or 4 days to get a response, but lately it can take a bit longer due to an inordinate number of tickets related to the thanksgiving offering.

Good luck.

“2022 New Year's Resolution: It’s time for me to be doing what I have been doing and that time is every day .”
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