Technical Issues Accessing App and Stores

[west113]

Having trouble getting into a store so that I can upload receipts. It just co tinues to spin and will tell me to try again later. The app is up-to-date and I have no internet connection tion issues

[Title edited by moderator to better reflect content. Original title "Technical"]

[ahead]

I'm following for response as I am having the same issue. It was working fine earlier today and I didn't change a thing. Thank you.

[Dean]

@west113 @ahead 

What stores?

[west113]

The only 2 I have been trying are publix and walmart. I am also having issues getting into the Ibotta app

[mmoore01]

I am having issues getting into Walgreens.

I keep getting a message that says "We're having trouble connecting.  Sorry for the interruption.  Please try again in a few seconds"

This has been happening for at least the last 30 minutes.

[Dean]

I’m having the same problems on iOS. I don’t see anything on Ibotta’s site about this. May be a service issue. 

[Oochiai]

Me too

[Oochiai]

Same problem on iPhone and android tablet, so a technical issue with ibotta app I’m assuming 

[Janet11]

There is something wrong with the app. Very glitchy right now. Hopefully will work itself out before I go shopping 

[ShelbyS]

Thank you for flagging this! We identified a glitch causing outages in the Ibotta app, website, and browser extension. Our team is currently looking into the cause of the issue and hope to have it resolved soon. Thank you for your patience while we work to resolve this issue.