cancel
Showing results for 
Search instead for 
Did you mean: 

Trouble logging in

CaseyWestern
Rewards Hunter

I bought a new phone and I get an error message every time I click the logon button on the app.  I restarted the phone, uninstalled/reinstalled the app, and turned wifi off and on.  It won't even load the logon page (see attachment).  I have tried several times over the last three days.

0 Likes
3 Replies

Re: Trouble logging in

Saipan
Deal Expert

 

Did you logout and uninstall the app on your old device? A duplicate install could be the problem. 

 

 

 

 

0 Likes

Re: Trouble logging in

CaseyWestern
Rewards Hunter

It was broken. 

0 Likes

Re: Trouble logging in

CaseyWestern
Rewards Hunter

After a few days of trying, it suddenly works. Not sure what happened, but it’s working now. Thanks