Walmart July Offer Detection Issu

[ct]

Seems like there's an issue going on - when I submit receipt for Walmart containing new offers that popped up today, ibotta app says no matching offer. When I go ahead and scan my barcode to add the offer manually, it just cancels the entire receipt saying no offer matched.

I tried it 10 times and logged out and in again, and still nothing.

I submitted a ticket for this issue, but anyone else have this problem?

[Cocali]

I’ve been having this problem since 6/28. Was ableto put a ticket in and get my money. Today I had the same problem only now not only did I not get credit, but I’m not able to put in a ticket. 

[ct]

That was another bug I faced. When I submit ticket on the receipt screen, ticket screen doesn't disappear like it used to. But each send click generated tickets..

[Dean]

@ct 

It might be related to this issue.

https://community.ibotta.com/t5/troubleshooting/post-your-ibotta-account-issue-s-here-lockout-withdr...

[ShelbyS]

Thanks for bringing this to our attention! We are working on investigating further and will share updates when they become available. 

[Meadow18]

I am having the same issues. First it didn't detect a few offers put in a ticket and now its taken offers i know for a fact were vaild away so now I am negitive in my account this has never happened. I am actually really upset.