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Walmart July Offer Detection Issu

ct
Saver

Seems like there's an issue going on - when I submit receipt for Walmart containing new offers that popped up today, ibotta app says no matching offer. When I go ahead and scan my barcode to add the offer manually, it just cancels the entire receipt saying no offer matched.

I tried it 10 times and logged out and in again, and still nothing.

I submitted a ticket for this issue, but anyone else have this problem?

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5 Replies

Re: Walmart July Offer Detection Issu

Cocali
Rewards Hunter

I’ve been having this problem since 6/28. Was ableto put a ticket in and get my money. Today I had the same problem only now not only did I not get credit, but I’m not able to put in a ticket. 

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Re: Walmart July Offer Detection Issu

ct
Saver

That was another bug I faced. When I submit ticket on the receipt screen, ticket screen doesn't disappear like it used to. But each send click generated tickets..

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Re: Walmart July Offer Detection Issu

Dean
Moderator
Moderator
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Re: Walmart July Offer Detection Issu

ShelbyS
Community Manager Community Manager
Community Manager

Thanks for bringing this to our attention! We are working on investigating further and will share updates when they become available. 

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Re: Walmart July Offer Detection Issu

Meadow18
Rewards Hunter

I am having the same issues. First it didn't detect a few offers put in a ticket and now its taken offers i know for a fact were vaild away so now I am negitive in my account this has never happened. I am actually really upset. 

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